Privacy Policy
Last Updated: October 2026
Tawla 31 ("we", "our", or "us") operates the Tawla 31 mobile application and website (the "Service"). This Privacy Policy explains how we collect, use, and protect your information.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Information: If you log in with Apple or Google, we receive your email address from the provider, and from Google also your name. If you log in with an email address, we keep that address and a protected copy of your password with our sign-in provider, Firebase Authentication. You can delete your account at any time, in the app or as described on Delete your account.
- Game Data: Your game history, match statistics, and preferences.
- Purchases: Records of in-app purchases (chips, VIP status).
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: Features used, games played, session duration.
- Analytics Data: App performance, crash reports, user interactions.
Information from Third Parties
We use the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Firebase Authentication | Sign-in: a Guest ID created on first launch, and Google, Apple and email logins | Google Privacy Policy |
| Firebase | Analytics, crash reporting | Google Privacy Policy |
| Google AdMob | Advertising | Google Privacy Policy |
| RevenueCat | In-app purchases | RevenueCat Privacy Policy |
| Apple | Sign-in, payments | Apple Privacy Policy |
| Sign-in, payments | Google Privacy Policy |
How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process in-app purchases
- Match you with other players
- Track your game statistics and rankings
- Send push notifications (if enabled)
- Display advertisements
- Analyze usage and improve the Service
- Detect and prevent fraud or abuse
When you play Quick Match, your display name, rank, and gameplay stats are visible to the opponent you are matched with during that match.
Virtual Currency
The Service includes virtual currency ("Chips") that can be purchased or earned through gameplay.
- Chips have no real-world monetary value.
- Chips cannot be exchanged, transferred, or cashed out for real money.
- Chips are for entertainment purposes only.
- Chips may only be used within the Service to purchase virtual items.
- We reserve the right to manage, regulate, control, modify, or eliminate Chips at any time.
This is not gambling. There is no way to win real money or prizes through the Service.
Advertising
We display advertisements through Google AdMob. Ads may be personalized based on your interests and activity.
You can opt out of personalized advertising:
- iOS: Settings > Privacy > Advertising > Limit Ad Tracking
- Android: Settings > Google > Ads > Opt out of Ads Personalization
Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us.
After you delete your account, we keep a one-way hash of your device identifier and a count of the accounts created and deleted on that device, for up to 12 months, to prevent abuse. It is not linked to your deleted account and cannot be turned back into the identifier.
Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
To exercise these rights, contact us at the email below.
International Users
Your information may be transferred to and processed in countries other than your own. By using the Service, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@tawla31.com
ملخص بالعربية
نحن نجمع معلومات محدودة لتشغيل اللعبة وتحسينها. الرقائق (Chips) ليس لها قيمة نقدية حقيقية ولا يمكن استبدالها بأموال. هذه ليست لعبة قمار. للاستفسارات: support@tawla31.com